Uniforms that work as hard as you do.
Feature Products
Great care starts with comfortable scrubs. Discover Comfort and Style at Scrubs Kelowna: Your One-Stop Shop for Scrubs Uniforms and Accessories
Scrubs Kelowna is more than just a store that sells medical uniforms. We are a local business right here in the Okanagan that is passionate about providing healthcare professionals with comfortable, stylish, and practical uniforms that allow them to focus on their important work.
We understand that healthcare professionals have demanding jobs, which is why we strive to make the process of buying scrubs, uniforms and footwear as easy and stress-free as possible.
Coming from a Dental Receptionist background of nearly 25 years and also having graduated from the Fashion Design program at UFV so many moons ago, I have first hand experience and knowledge in regards to the wonderful world of scrubs and the textile technology that goes into them ( it’s kinda my Jam! )
My mission is to provide the best customer service possible, to make scrub shopping fun and to have my customers leave my store or website feeling comfortable and confident and informed about what they are wearing.
I also want to make you all aware that if you see something out of stock on the site, you can always call , email or DM me on facebook or instagram to see if more stock is arriving or if you want to custom order items that may not be on the site , I will do my best to get it in.
Happy Shopping and my sincerest gratitude to all that visit this site and my store!.
.
Dawn Steele
Owner
Visit Us
Come visit us and experience our soul-warming customer service in person.
Our address
1793 Harvey Ave, Kelowna, BC
Hours of operation
Monday to Friday 9:30 to 5:30
Saturday 9:30 to 3:30
Closed Sundays and Stat Holidays
Join our loyalty program when you shop online. 10% of your purchase on regular priced items (sale and clearance items have a lower amount ) before taxes and after any discounts convert into loyalty dollars.
If the order total is greater than the available points, all points will be redeemed.
If the order total is less than the available points, only the amount equal to the order total will be redeemed, and the remaining points will stay in your balance.
Shipping Policy
Free Shipping applies to orders with a minimum pre-tax amount of $150.00 and over. Due to the Canada Post Strike, we will be using Purolator to ship all our orders Canada wide . We charge $19.00 for orders up to $100.00 and $25.00 for orders between $100.00 to $149.99 Please note that all order totals indicated are before tax totals and after any discounts.
It is your responsibility to track your package with the Purolator Tracking Number that will be provided to you after your purchase is finalized by email and to provide the correct address and email address.
If a package is returned to us, a store credit will be issued to your account with the original shipping cost deducted.
Return/Exchange Policy
We value your satisfaction with our products. We understand that sometimes exchanges may be necessary. To ensure a seamless and fair exchange process, we have established the following exchange policy
We offer exchange or returned items for in-store credit only. No Refunds. You must call the store to initiate the return/exchange process within 14 days of receiving your order.
For in-store pick ups, you have 14 days including the date of purchase to exchange your item or return item for in store credit.
All Items being returned must be unwashed, unworn and with all Original Hang Tags attached (No Exceptions) and in original packaging and accompanied by receipt. Shoes that have been worn will not be accepted.
All items will be subject to inspection before exchange or in-store credit is issued. Any items that are soiled by deodorant, make up etc…will not be accepted for exchange or returned for in-store credit.
Shipping the return/exchanged item is the customers responsibility. Shipping Charges are non-refundable.
Please send your products back via Canada Post with a tracking number so you are reimbursed by Canada Post if they get lost.
All Sales/Clearance Items are considered final sale including custom orders (meaning any items that were special ordered in for a particular size, colour or style not usually carried or embroidered)
Compression Socks and Surgical Caps or Head bands are considered final sale due to Hygiene reasons.
Please notify us immediately of any manufacturer's defects.